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Professional Summary

Jadyn A. Pinder

IT Security Professional

As a recent grad with an Associate in IT and soon a Bachelor's in Cyber Security, I'm diving into the IT Security world with hands-on experience in projects like firewall implementation and encryption software. My time at Full Sail University has equipped me with strong network security, cloud networking, and system administration skills.

I've held club leadership roles, driving team success and community engagement. Passionate about continuous learning and improvement, I'm eager to connect and explore how my skills can contribute to your organization. Let's connect and see what we can achieve together!

Education

Full Sail University

Bachelors of Science
Cybersecurity

Est. Graduation: TBD
3300 University Blvd, Winter Park, FL 32792
GPA: N/A
Member of Full Sail’s Black Student Union | Full Sail’s Coding Club | Full Sail’s International Student Society | Full Sail’s Cyber & IT Club

Full Sail University

Associates of Science
Information Technology

Graduated: March 24, 2023
3300 University Blvd, Winter Park, FL 32792
GPA: 3.32

Member of Full Sail’s Black Student Union | Compass Club of Grand Bahama | Full Sail’s Coding Club | Full Sail’s International Student Society | Full Sail’s Cyber & IT Club

Bishop Michael Eldon School

High School Diploma
General Studies

Graduated: June 23, 2021
E Sunrise Hwy, Freeport, GB, The Bahamas

Member of the Varsity Volleyball Team | Secme Club | Robotics Club | Anchor Club of Lucaya

Professional Development

Customer Support Competencies
HubSpot Academy - May 2025

Explored core skills required for exceptional customer support performance. Learned tactics to strengthen support competencies such as problem-solving, communication, and empathy

Customer Support Skills
Udemy - Apr 2025

Developed core customer service skills, including email writing, conflict resolution, and empathetic communication.

  • Applied best practices for handling difficult customer conversations and managing support interactions.

  • Gained access to and utilized email templates to improve efficiency in customer service responses.

Areas of Expertise 

Operating Systems

  • MacOS

  • Windows 10

  • Windows 11

  • Windows Server 2019

  • Ubuntu Linux 

  • CentOS Linux

  • Kali Linux

Softwares

  • Adobe Photoshop

  • Adobe Illustrator

  • Hitfilm

  • VMware Fusion

  • Visual Code Studio

  • PortX

  • Microsoft Office Suite

  • Microsoft Azure

  • Proxmox

  • AWS

Scripting Languages

  • Python

  • MySQL

  • Docker

  • MariaDB

  • Bash 

  • Powershell

Design

  • Project Management

  • Market Research

  • Graphic Design

  • Illustration

  • Brand Marketing

  • Typography

  • Color Theory

Personal Strengths

  • Creativity

  • Attention to Detail

  • Problem-Solving

  • Communication

  • Quick-Learner

  • Critical Thinking

  • Troubleshooting

  • Incident Response Management

IT Principles

  • Kernel

  • Device drivers

  • File systems

  • User permissions

  • Network architecture

  • Network protocols

  • Application protocols

  • Hardware virtualization

  • Container technologies

  • Virtualization software

  • Security principles

  • Role-based access control

  • Risk assessment

  • Server virtualization

  • Application server software

  • WAN, LAN

  • Subnets

  • Network typography

Work Experience

PNC PRODUCTIONS
Freelance Graphic Designer
Sept 2022 - Febuary 2024

Freelance graphic designer with a specialty in Illustration, and Brand Design. 

FREEPORT DOWNTOWN BUSINESS ASSOCIATION
Data Entry Clerk
Aug 2019

Surveyed over 50 businesses in the local Grand Bahama area to optimize public exposure for each and organized the assembled data for public distribution

Leadership Roles

ANCHOR CLUB OF LUCAYA

Secretary (2018/2019 | 2020/2021)
Compiled current club records. Documented the practices of all club meetings and events.
Director (2019/2020)
Organized marketing and advertising campaign to increase membership.

BISHOP MICHAEL ELDON SCHOOL ROBOTICS CLUB

Vice President (2019/2020)
Preside over meetings in the absence of the president. Guided novice members when joining the club.

INTERACT CLUB OF BISHOP MICHAEL ELDON SCHOOL

Grade Representative (2019/2020)
Reciprocating initiatives planned by the club, to the various members of my grade level

BISHOP MICHAEL ELDON SCHOOL

Prefect (2020/2021)

Supervised a lower grade level. Oversaw the rules and regulated behavior in the school

COMPASS CLUB OF GRAND BAHAMA

President-Elect (2022/2023) 
Trained under and assisted the current president. Coordinate exercises to increase club membership and funds. Developed a platform that would increase club visibility.